Dr. Jennifer Sacks
Dr. Angela Pericozzi
Katherine Smith, PNP
Shellie Rizza, FNP-C
Kaitlyn Cornman, PA-C
5116 W. Taft Road
Liverpool, NY 13088
Phone 315-458-6601
Fax 315-458-7940
*UPDATED* Office Hours:
Monday-Thursday 8:30AM - 5:00PM
Friday 8:30AM-4:00PM
Saturday 9:00AM-11:00 AM
Saturday's are by appointment only; please be sure to call at 8:30am to schedule an appointment as we may close early if there is no demand.
Updated Policies
Welcome to our update page - this page will provide you with our most up-to-date practice polices with details to help you follow our policies and guidelines.
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Each policy will have the most up-to-date information and will be arranged from newest to oldest.
Zero-Tolerance Policy
As everyone is aware there is a nationwide labor shortage. We have experienced an increase in inappropriate behavior directed at our staff and therefore we are implementing a Zero-Tolerance Policy. Our staff does their best to answer your call as soon as they can. Please be patient with us all as we work through these difficulties in shortages. The Zero-Tolerance Policy references any abuse towards our staff, whether it be in-person, over the phone, or any other communication device. Please remember to sign up for our patient portal as it can be a great tool to minimize waiting on the phones to communicate with our staff. If this behavior does occur you will be warned once and if it continues you will receive a notice in the mail allowing 30 days in order for you to find a PCP at a new pediatrics office. Thank you again for being patient and remember to choose kindness!
Home Births
Effective June 2024
The American Academy of pedriatrics does not recommend home births, as there is a 2 to 3 fold increase in infant mortality and accredited birth centers are recommen ded per their policy statement. Regardless, the providers at Buckley Road Pediatrics will accept patients delivered via a planned home birth under the following circumstances:
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Births must be attended by a qualified individual licensed in NY (i.e. midwife, NP, etc.)
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The standard of care given during a typical hospital visit would be followed:
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Vitamin K shot​
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Newborn screen done
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Hearing and oxemitry done
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Jaundice level sent after 24-hours of life
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Records of the birth must be available and sent to the office​
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The patient must follow up to establish care within the first 3-4 days of life (like a typical newborn would after hospital discharge). We understand that some midwives will offer to monitor the child for the first 1-2 months, but we require you to establish care with us in order to accept the baby as a patient.
Late Policy
Effective September 21, 2023
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As a courtesy to other patients and our staff, if you are 10 MINUTES or later to your scheduled appointment time, you will be marked as a "no-show" and we may need to reschedule your appointment.
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It is your responsibility to arrive on time to your scheduled appointment or notify the office otherwise.
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As a reminder, our practice has a policy after 3 no-shows your family is at risk of being discharged from the practice.
As of January 1, 2023 our prescription request policies have changed, we are now requiring 2-3 business days for your request to be processed and requests will not be filled on weekends.
Prescription requests can be made either via telephone or patient portal*.
A new voicemail (prompt #3) has been installed on our phone lines that will be checked multiple times each day and forwarded to the appropriate provider.
When making a request we ask that you leave the following information:
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Your name
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The patient's name and date of birth
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Medication being requested
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Preferred parmacy
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Call back number
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PLEASE NOTE:
Medications that are controlled substances require a 3 month follow-up appointment with the primary care provider; if the patient is not up to date on these appointments, the refill request will be denied until the appointment has been met.
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*If you do not have access to the patient portal, please contact the office for an activation letter.*
Prescription Requests
Age Cut Off
Beginning January 1, 2023 our practice is changing the age cut off, we will no longer be providing care to patients who are over the age of 19.
We had to make this difficult decision due to our current patient volume and the retirement of Dr. Dunbar. We have sent out multiple letters to inform patients that we are no longer able to see them as their primary care as of January 1st. If you have not gotten one of these letters and you were a current patient in our practice, please contact the office to get more information and assistance with transferring your records to a new primary care facility.